The Pools UK Review 2026: Is The Pools Legit?

The interesting thing is that there isn’t any kind of The Pools promo code in the UK for new customers. But don't worry, new sports bettors are still welcomed with a 'Bet £10, get £20' offer, which is triggered simply by placing a qualifying bet after registration.

However, what I also found is that The Pools will put on a vast range of deals for both new and existing customers. These include bonuses like the Acca Multiboost deal and the Weekly Bet Builder for sports betting, as well as Mega Spins offers and The Pools Slots Club for casino gaming. We'll have a closer look at those promotions in the Rewards section below as they could each give you a valid reason to sign up to The Pools.

I’d have to say that The Pools has created one of the most attractive and user-friendly gambling sites that I’ve come across. Too many brands try to make their sites eye-catching and the whole thing becomes a mess, but I loved the clean and crisp white, black and blue colour scheme of The Pools’ site.

Upon loading it up, you will find simple tabs at the top that allow you to switch between casino games, sports bets, promotions and there are handy icons for signing up and logging in. Signing up to The Pools just takes a minute or two as you have to fill in a registration form with your username, password, name , date of birth, home address and mobile number.

Once you have signed up, you can simply make your deposits and then browse the sports bets and casino games. The sports book is logically organised with a sidebar showing off the sports, and from here you can browse the odds and click on them to have them added to your bet slip. The casino section works in a similar way with the games organised into their relevant categories and each can instantly be played from your web browser.

Just so you know, the website footer is where you will find all of the relevant legal information such as the licensing, privacy policy and terms and conditions. A good example of what you should be looking for in an online gambling site.

I was a little surprised to find that The Pools haven’t created any kind of mobile app. This is in contrast to most bookies in the UK who have betting apps that customers can download to their iOS or Android devices.

Thankfully, I discovered that The Pools has put its efforts into making sure that its website is as mobile-friendly as possible. All that I did was to load it up from the browser of my iPhone and I found that I could do everything from logging in and making deposits to betting on sports and playing casino games from the small screen.

While there will be some people who can’t get over not having an app, I found that this approach offered me a fast way to get straight into the betting action. Plus it’s nice to get the same way to bet regardless of whether you are using an Android or iOS device.

Play casino games on The Pools' mobile-friendly site

Mobile view of sports betting at The Pools

You will obviously have to make a deposit in order to bet at The Pools, and the brand won’t let you down here. This is because you can add funds to your account simply by logging in, clicking the Wallet icon in the top-right of the screen, selecting your preferred payment methods and then entering how much you wish to deposit.

Just note that the minimum deposit amount is £5 and this applies for all payment methods that include debit cards such as Visa and Mastercard, as well as the PayPal ewallet. It’s also worth mentioning that you will have to verify your account before you can make any deposits.

Once you have managed to make some winnings, you will be ready to make a withdrawal. To do this, just hit the Withdraw button from the menu within the My Account area, type in how much you want to withdraw and then submit your application.

The minimum withdrawal amount is £10 although you can contact customer support if you wish to withdraw less than this. Most withdrawals should be processed by The Pools between two and five working days, although it might take up to a week for some payment methods. The Pools won’t apply any charges for you making deposits or withdrawals.

I was pleased to find that The Pools offers nothing but quality customer service that you can access 24/7. The simplest way to do this is to navigate to the bottom of the website and click on the Help button. This will allow you to open up the Live chat dialogue box where you just have to enter in your name, date of birth, email and your query and the brand will quickly get back in touch with you.

Beyond this, you will find an email support address in the Help section and this is also the place where you can access a nicely detailed FAQ. You can browse a range of articles here that cover topics including account verification and technical troubleshooting and it's well worth a closer look. I should also note that The Pools is active on its Facebook, Instagram and X (formerly Twitter) social media channels.

It doesn’t matter whether you are betting at The Pools in the UK or Parimatch in the UK as you will want to stay safe. So the good news here is that The Pools is fully licensed and regulated by the UK Gambling Commission. This offers you some of the highest levels of customer protection and it also means that the brand is actually legally allowed to operate in the UK.

Elsewhere you will find plenty of safety certificates in the The Pools' website footer. These include proof that it is part of the Independent Betting Adjudication Service and that it has partnered up with responsible gambling organisations such as GamCare and GamStop. You will also be able to access the full range of responsible gambling tools to apply deposit and spend limits or even take a time-out.

The Pools' website features all of the standard SSL-level encryption technology that you would expect, and there is a privacy policy that details how your data will be handled. Finally, I should note that The Pools brand has been in existence since 1923 which is a fair amount longer than most online betting sites.

So while you won’t just find a welcome offer at The Pools, the brand will keep things interesting thanks to these deals for existing customers:

• Mega Spins: Win bonus spins for the biggest slot games every day between 11am and 11pm.
• The Pools Slots Club: Here you can win up to 100 bonus spins just for staying extra loyal to The Pools.
• Drops and Wins promos: Held in conjunction with Pragmatic Play, these could see you winning huge prize pools just by playing some of that developer's slot games.
• Crash and Win: Like the above only that the cash prizes will be dished out on a daily basis.
• Acca multiboost: Here you will just have to make an acca bet with at least three selections on odds of 1.20 or more and you could get a profit boost going all the way up to 60%.
• Weekly bet builder: This is a great little deal that will simply give you a £5 bonus bet token simply for making two £5 Bet Builder bets