Ruby Sweeps Social Casino Review 2024

As a new casino, Ruby Sweeps will have to do everything in its power to get fresh punters through the door. A prime example of this is their current signup offer.

When you create an account as a new player, you will basically receive a coin bundle worth $9.99 for free, which includes 10,000 Gold Coins and 10 Emeralds. This generous offer requires no deposit or Ruby Sweeps promo code, making it easy for you to start playing without risking any of your own money.

How to register at Ruby Sweeps social casino

Registering at Ruby Sweeps is straightforward. Here’s how to get started:

1. Visit the Ruby Sweeps website using one of the links provided on this page.
2. Click the "Sign Up" button located in the top right corner of the homepage.
3. Fill out the registration form with your name, email, and password.
4. Complete a simple one-time verification process.
5. Once verified, your account will be credited with 10,000 Gold Coins and 10 Emeralds.

We must admit, this welcome promo is definitely on the generous side of things compared to their competitors, so we're starting off this review with a tick against Ruby Sweeps' name.

You can see that I've reviewed many sweepstakes casinos on this site, and my Crown Coins review is one of the most popular. With my experience, I've developed a keen eye for user-friendly platforms, and I must say Ruby Sweeps stands out as one of these sites.

From the initial account registration to playing games, using the site is a smooth experience on the whole. This is thanks to the minimalist design, clear menus, and intuitive interface.

Game performance

I explored a wide range of games available and was impressed by their performance. Despite my initial scepticism, stemming from the absence of well-known software developers and the discovery that the games are developed in-house, I was pleased by their quality.

Not only are the in-house games fun to play, with immersive graphics and innovative features, but they are also powered by modern software, resulting in excellent performance without any noticeable lags or glitches. The only problem is the selection is limited to slots. I'll touch on this again later on in this review.

In my review of Ruby Sweeps, I have to note that they do not offer a dedicated mobile app. This could be a drawback if you value the convenience and special features of mobile applications, such as push notifications.

However, the good news is that Ruby Sweeps is still optimized for mobile use. Simply access the website via your mobile browser to enjoy the full range of games without the need for any downloads.

I tested the mobile site and found it to be as user-friendly and well-designed as the desktop version; it automatically adjusts to fit your screen and responds to how you hold your phone. For the best viewing experience, I recommend rotating your phone sideways - this switches the site to landscape mode, allowing it to use the screen space more effectively.

Ruby Sweeps

The site’s optimized for mobile use

No purchase is necessary at Ruby Sweeps. You can claim free coins without anything like a Crown Coins promo code from the welcome bonus, daily login rewards, and social media contests. However, there is an option to purchase coin bundles if you're interested.

Many players choose to purchase these bundles as they not only include a significant number of Gold Coins, but often come with Emeralds as a free bonus. Additionally, your first purchase comes with a 100% coin boost, so this might be something you want to consider.

Redeeming prizes at Ruby Sweeps sweepstakes casino

You're thinking so far, so good, right? Unfortunately things start to fall down when we get to discussing the redemption of Emeralds for real cash.

While many of us like to play at sweeps casinos for fun, many of us also like to redeem our coins for prizes, especially if we've spent money on the platform. However, many users have trouble on Ruby Sweeps at this stage, having to engage in battles with customer service representatives who string them along, telling them the redemption will be with them soon but not delivering.

This can be very stressful when you know you're entitled to the redemption and the platform seems to be doing everything it can to stall the process. Now, let's be clear, Ruby Sweeps is not the only sweeps casino facing such accusations, but it's one of a concerningly large and growing number of casinos that users have reported problems with.

And maybe you'll be one of the lucky ones, or maybe you only want to play with Gold Coins at Ruby Sweeps anyway. If so, be our guest, but don't say we didn't warn you if you encounter problems should you ever want to redeem your Emeralds. With Ruby Sweeps following on from Loyal Royal, who had similar accusations often levelled at them, your time and coins may be better spent elsewhere.

Ruby Sweeps offers a live chat service available from Sunday to Thursday. While I would prefer it to be available 24/7, it's better than none at all.

Beyond live chat, Ruby Sweeps also offers an email ticketing system and a comprehensive help center. The help center includes detailed guides and FAQs on a variety of topics, from purchases and prize redemptions to games and technical issues. So if you encounter any simple problems, most of them should be answered by either their help center or one of the Ruby Sweeps team.

However, going back to the major problems with redemptions which we just mentioned, we have seen many users complain online about Ruby Sweeps' customer service tied to this.

Plenty of players have complained about extreme delays in receiving their withdrawals, some waiting as long as a month, or never receiving anything at all. Despite submitting multiple tickets and escalating issues, they still don't receive a satisfactory answer or resolution, leading to accusations of stalling and dishonesty. Some accuse Ruby Sweeps of falsely claiming they haven't received the correct bank account information, despite the user providing the correct details.

If you're a regular sweeps player you may have experienced this kind of thing yourself and know how frustrating it is. If you're planning to play for prizes, is it really worth the hassle?

Ruby Sweeps is a newer entry in the sweepstakes casino scene. As a relatively new platform, it is not as well-known as more established names, and also has some baggage from the Loyal Royal name.

I found that Ruby Sweeps operates legally under US sweepstakes laws and is available in all states except Washington, Idaho, Kentucky, Rhode Island, Nebraska, Ohio, Utah, and Michigan.

Additionally, Ruby Sweeps ensures the protection of your data with SSL encryption and maintains game fairness through the use of random number generators for fair outcomes. All things considered, Ruby Sweeps is not a scam.

The casino is legal and above board, but does have question marks above its name when it comes to redemptions. Therefore, we can say Ruby Sweeps is legit, but it does stretch the definition of that term with its customer service and its redemption process rigmarole.

You can enjoy several on-site promotions at Ruby Sweeps. These include the welcome offer mentioned earlier, monthly promo codes accessible via email or the site, and regular tournaments that you can keep track of by checking their social media. You can also stay up to date on new features and activities through email notifications.

For those identified as “outstanding players,” Ruby Sweeps extends an invitation to its exclusive VIP program via email. The scheme has six tiers:

• Champion (starting level)
• Premium
• Bronze
• Silver
• Gold
• Ruby (top level)

As a VIP member, you'll enjoy several benefits including exclusive Ruby Sweeps no deposit bonus codes, free play bonuses, and priority customer support. Each tier offers increasing benefits, although this VIP program does feel a bit less comprehensive compared to other sweepstakes casinos.