Horseshoe Online Casino iGaming Review 2024

You can read a complete breakdown of the available Horseshoe Online Casino promotions in our dedicated article, but for now, I’ll explain a little about the epic welcome bonus. This is one of the better welcome bonuses I’ve claimed as you get a 100% rebate credited as bonus bets on your first deposit up to $1,000.

This can be done by completing the Horseshoe Online Casino register process and using the Horseshoe casino promo code SHOEH1K. Once you’ve done that, you can complete your Horseshoe Online Casino login and make your first qualifying deposit - you’ll then get bonus funds equal to the amount you lose of that first deposit up to $1,000. Just note that the bonus funds are non-withdrawal, and you can only get this promo if you are from Michigan, Pennsylvania, and West Virginia.

I also recommend checking the promo section and banners on this page as you will find a range of other bonuses, for existing customers, plus info about the partnering Caesars rewards program.

Let’s look at the reliability and usability now. The first thing to note is that Horseshoe Online Casino is mobile only - if you go to the desktop website it just tells you to download the mobile app. I found this strange as most online casinos have both desktop and mobile versions. Regardless, I downloaded the Horseshoe Online Casino app from the Google Play Store and tested it on my Samsung Galaxy.

It works great! The mobile version as you will see below provides superb functionality and is one of the easiest casino apps I’ve ever used. When you visit the desktop website, you’ll be given a link to download the mobile app, plus there are some sparse details about the online casino, where it’s available, and the welcome bonus.

Other Horseshoe Online Casino reviews point out the quality of the mobile app and I concur. It’s great! The download process was easy, and although I have an Android phone, I believe you can download it from the App Store too for iOS devices. It takes up hardly any space on your HDD and it gives you full functionality and a top gaming experience.

Compared to some other Android casino apps I’ve tried, the performance felt superior for the Horseshoe Online Casino app. The different menus and links loaded quickly, the banking system was easy to use, and all the games loaded like lightning. I like how the main navigation and game navigation have been optimized for mobile devices too. No screen space is lost and you can search through the main game categories or use filters to quickly find the casino games you want to play.

In terms of battery drain I didn’t notice any severe drop and my phone appeared to cope with power usage and memory requirements from the app fine.

Play at Horseshoe Casino using your phone

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When creating my Horseshoe Online Casino review I checked the banking system and made a few deposits. From my experience, all deposits are processed instantly and there are no deposit fees. Payments can be made using credit and debit cards like MasterCard and Visa, plus a selection of e-wallets including PayPal and Venmo.

I love the low minimum deposit value of $10 as this will appeal to casual players, and I had no issues with withdrawals either. E-wallets like PayPal appear to offer the fastest withdrawal processing times, whereas ACH and bank transfer can be much slower - this is the same at most online casinos though.

From my Horseshoe Online Casino ratings I don’t expect you’ll encounter any issues, but if you do, rest assured that they offer 24/7 customer support either via live chat or email. I tested both support methods for response times and helpfulness and had a pleasant experience in both instances.

The live chat should be your go to support option as this is always available and it gives the quickest response times. I was typically connected to a real human rep within 2-3 minutes, and they gave me a resolution to my bonus queries within 5-10 minutes max. I also found the support reps to be helpful and engaging.

Email support was slower and I didn’t get a reply for many hours, but again, the quality of support was excellent and they did resolve my query, albeit at a relative snail’s pace compared to the live chat.

One of the drawbacks of Horseshoe Online Casino is its limited availability and you can only play on it if you are a resident of Michigan, Pennsylvania, West Virginia, or Ontario. That doesn’t compromise the legitimacy of the casino though. It’s fully licensed by the necessary gaming control boards in those four regions and I had no reason to question the safety or legitimacy.

I found evidence of an SSL certificate and SSL encryption for the website, but I couldn’t see the security measures available for the mobile app - it’s just something you can’t easily find due to how apps work. However, the casino has a detailed privacy policy and terms and conditions and uses a secure payment gateway.

I’m assuming you’ve heard of the Caesars casino brand? Of course - they are world-renowned for their Vegas resort plus online casino and sportsbook. Horseshoe Online Casino is essentially a partner of Caesars and thus you can join the renowned Caesars Rewards program which has a huge range of benefits.

The Caesars Rewards scheme offers a range of online casino bonuses and also some valuable real-world benefits. For example, you can accumulate points and get discounts on stays at their hotels, or meals at their associated restaurants. This is a huge plus for my Horseshoe Online Casino review as the Caesars Rewards program is generally seen as one of the best available.