Golden Hearts Games review 2023: Find out Why Golden Hearts Games is Safe?

Most online gaming platforms offer bonuses to new customers to motivate them to sign up and promotions to existing customers to appreciate them for their loyalty. The Golden Hearts Games is certainly generous when it comes to bonuses. However, this gaming site operates differently from others. They allow players free access to all casino games on the site and, at the same time, an opportunity to donate to their preferred charity organizations.

Unlike other sweepstake casinos, you receive a 100% deposit match-up on your first donation as a welcome bonus at Golden Hearts Games. While the default offer is to spend $10 and get $10 worth of free coins, using $10 with the bonus code, PROMOGUY will get you $10 and an extra $39 worth of coins.

You don't necessarily have to donate to access the games. After signing up, every player gets free coins to try out different games on the site and a chance to spin the wheel immediately. But we would still recommend donating for a more fulfilling experience.

Different from what we found out on our McLuck review, there are no wagering requirements for this Golden Hearts Games bonus. The offer doesn't even expire unless you fail to log into your account for over six months. Check out more information about this bonus offer in our bonus review. If you need alternative offers, check out our Crazino Slots review.

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Is Golden Hearts Games available in your state?

Check out our table below to see if Golden Hearts Games is available in your state and also be on the lookout for your state-exclusive promo code so you can start enjoying their welcome offer today:

Our Golden Hearts Games review team found this operator's website easy to navigate. Once you land on the homepage, unlike in other sweepstakes casinos that display a list of casino classics, you get a bingo schedule and a 'QuickPlay Games' section with slots, scratchers, and table games. We found the blue and purple color schemes appealing and easy on the eye.

The sign-up process is also pretty easy. Click 'Join Now' on the main page, fill in your details, prove you are over 18, and you are set to go. You can find the players' details at the top right of the main page. The operator provides links to their social media accounts, FAQs, and terms and conditions sections at the foot of every page. We profoundly explored the website, and the loading speed was pretty good. You won't have trouble navigating this platform even if you have never played casino games before.

Unfortunately, Golden Hearts Games doesn't have a native mobile app. But this doesn't mean you can't enjoy their games on a mobile device. They have a mobile platform optimized for both Android and iOS systems.

The mobile site looks and plays equally great as the desktop version. But our Golden Hearts Games review team recommends using a device with an iOS 15.2 or newer for a better experience. While the site will still run on older Android devices, newer versions offer the best experiences.

We are pleased to say that we found reliable payment options on this site during our Golden Hearts Games review. You can donate to any of the 1.5 million IRS-approved charities via the site using MasterCard, Discover, Visa, and American Express. Those using mobile devices can use Google Pay or Apple Pay. You won't incur any fee to make donations using these methods, and the processing time is instant.

Your donations go directly to the charity organization, but they return a percentage to Golden Hearts Games, which they put towards the prize funds. So, if you land some winnings and want to redeem them for cash prizes, the operator allows redemption via PayPal and ACH transfers. You can also request a paper check via email which can take up to two weeks. Prize redemption takes between two to five business days. Redeeming winnings above $50 is free, but you incur a fee of up to $1.75 for anything below this limit.

Our Golden Hearts Games review found that this operator has a good reputation for customer service. The easiest way to seek assistance is by clicking on the 'Contact customer support' section at the bottom of the page. This opens up a new page with a Zendesk-powered bot where you can direct your query depending on the topic. We got a helpful response via email within minutes after filling up the form. There is also an extensive FAQs section that you can access from the bottom of the page. Here, you will find great information on how to do things right on the platform.

Additionally, you can seek help via the operator's Facebook, Twitter, and Instagram platforms. They also have a dedicated customer support email. Although we didn't find a live chat function or a telephone number on the site, you still get quick responses via the request ticket. The customer support service is free and only available in English.

Looking at the generous bonuses, cash prizes offered on the site, and charitable donations, we expect players to question whether Golden Hearts Games is safe. First, this operator works with Givinga Foundation, which helps facilitate the donations transactions and ensure they reach your favorite charity. The platform uses SSL encryption to keep all transactions and personal data safe and private. You will need to be over 18 years to play games on the site, over 19 if you are from Nebraska and Alabama, and at least 21 years if you reside in Mississippi and Puerto Rico.

You can also find information on the gaming rules and how the platform operates from the site, which is a sign of transparency. Like other US social casinos, you don't need to make any purchases to start playing on the site, so no law requires Golden Hearts Games to hold a license from a gambling authority.

Our Golden Hearts Games review found no specific loyalty program on the site. While rewarding loyal players is always great, this isn't mandatory, considering some sites treat all players like VIPs. This operator offers many deals to existing customers that overshadow the reward program. You can spin the wheel every 24 hours to get 2,500 free coins or refer a friend to get 5,000 coins.

We also noted that there is a VIP subscription where you opt to donate a specific amount to your charity of choice each month. In return, you get more free coins and at least 32 cards each time you play online bingo on the site. You can opt for any of the three VIP levels depending on your donation, from bronze to gold, with better perks the higher you go.