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Carnival Citi Social Casino Review 2024

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Carnival Citi Social Casino
Rating follows
  • New games are added weekly
  • Exclusive titles built in-house
  • Play with virtual currencies
Carnival Citi Social Casino Bonus
American Express
T&Cs apply, 18+
Payment Methods
User Reviews

After completing my Carnival Citi review, it's clear why this sweepstakes casino is the talk of the town.

You can enjoy hundreds of casino-style games without using up real money, yet still have the opportunity to redeem winnings for cash prizes. However, that's not the only reason for its popularity. In this review, I'll provide a comprehensive overview of what Carnival Citi has to offer.

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Carnival Citi: Pros & Cons
Carnival Citi: Pros & Cons
  • Redeemable Sweeps Chips
  • Fresh, modern website design
  • Reliable customer support
  • Regularly updated game library
  • Unavailable in several US states
  • Must purchase to access some games
Carnival Citi Social Casino Facts
Cashout available:
Daily Rewards:
VIP Program:
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Payment Methods
American Express
Citi Media Tech, LLC
Available Languages
Customer Support
Live Chat, Email Support
Overall Rating
Rating follows
  • Bonus Offers & Free Bets
  • Usability, Look & Feel
  • Payment Methods
  • Customer Service
  • Licence & Security
  • Rewards & Loyalty Program
Payment Provider Safety Approval rate
Visa high
Mastercard high
American Express high
Discover high
Trustly high
PayPal very high High
Venmo some
No review posted yet.
User Rating
5 Stars
4 Stars
3 Stars
2 Stars
1 Star
Last Updated on 30/05/2024

Claiming Carnival Citi sweeps as a new player

In my Carnival Citi review, I quickly learned that this platform is a sweepstakes casino. This means no real money can be used on the site. Instead, you use virtual currencies known as Coins and Sweeps Chips.

The distinction between the two is that Coins are purely for entertainment, while Sweeps Chips can be redeemed for prizes. But how do you get these virtual currencies, especially Sweeps Chips, which can be redeemed?

As a new player, Carnival Citi gives you a generous welcome offer of 10 million Coins and 5,000 Sweeps Chips for free. You won't even need anything like a ClubWPT promo code to claim it. This is a generous amount of virtual currency, allowing you to sign up and start playing immediately without spending any of your own money.

How to register at Carnival Citi: A step-by-step guide

Like I found in my ClubWPT review, registering for an account is straightforward. Here’s how you can do it:

  1. Visit Carnival Citi by clicking on one of the links provided on this page.
  2. Click the "New User" button located in the top right corner of the homepage.
  3. Enter your email and choose a password for your account.
  4. On the next page of the registration form, provide your name and date of birth.
  5. On the final page, enter your address and mobile number.
  6. Click the "Get Code" button and then enter the code sent to your mobile to verify your number.
  7. Read and accept the terms and conditions and privacy policy. Then, decide whether to opt into promotional alerts. Opting in is recommended if you wish to receive free coins and bonus codes via mobile.
  8. Click the "Join" button to complete your registration.

After completing these steps and activating your account, you can start playing with the 10 million Coins and 5,000 Sweeps Chips from the welcome bonus.

Carnival Citi
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User experience: A Carnival Citi review

Launched in 2023, Carnival Citi is a relatively new sweepstakes casino. While some players may shy away from newer platforms due to their lack of established reputation, I wouldn't sleep on Carnival Citi. Its newness actually gives it an edge over many other platforms I’ve seen.

One notable advantage is that the website feels fresh and modern, incorporating the latest cutting-edge tech. Say goodbye to outdated designs and slow loading speeds. Carnival Citi’s sleek and modern design is incredibly user-friendly, and I never noticed any lags or glitches during gameplay.

Navigating the game library

When it comes to games, Carnival Citi excels. The platform boasts a vast library of hundreds of titles, and new games are added weekly, ensuring the selection remains fresh and exciting. Despite the extensive range of titles, finding a specific game is easy due to clearly organized categories.

Beyond standard categories like slots, poker, and arcade games, additional categories like "New Games," "Hot Games," and "Featured Games" provide inspiration if you’re unsure what to play. If you already know what you want, simply type the game’s name into the search bar to find it instantly.

No app was found in my Carnival Citi review: But there's good news

I pay close attention to mobile compatibility when reviewing platforms, and my Carnival Citi review was no exception.

Although there is no downloadable app for iOS or Android, the website is fully optimized for mobile use, allowing you to play directly through your mobile browser without any downloads.

While the absence of an app may mean missing out on app-exclusive features like push notifications, the mobile site's performance is impressive enough to make up for this.

The mobile version is not only incredibly user-friendly, featuring a sleek design and quick response times, but it also offers all the same games and features as the desktop version.

So, even without a dedicated app, you can still play on mobile and experience what this sweepstakes casino has to offer.

Purchasing Coins at Carnival Citi

Carnival Citi is a sweepstakes casino, which means no purchase is necessary to play. As a new player, you receive 10 million Coins and 5,000 Sweeps Chips upfront, and you can collect more virtual currency daily through the Carnival Citi login bonus. This setup allows you to play daily without any pressure to buy anything. Despite the generous freebies, many players still choose to purchase Coin bundles. Why?

Even though purchases are optional, the bundles offer substantial amounts of virtual currency at a relatively low cost. Plus, while you can't buy Sweeps Chips directly, they are included as a free bonus when purchasing Coin bundles.

For instance, a $9.99 purchase provides 20 million Coins plus 20,000 Sweeps Chips as a free bonus. The main benefit of Sweeps Chips being added as a free bonus is that these chips allow you to participate in sweepstakes mode for the chance to redeem prizes.

To purchase a bundle, you can use one of the payment methods supported by Carnival Citi, such as:

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Trustly
  • PayPal
  • Venmo

Prize redemptions at Carnival Citi

At Carnival Citi, while Coins are solely for entertainment and cannot be redeemed, Sweeps Chips can be redeemed for cash prizes, contributing to the platform's popularity. However, Sweeps Chips can only be redeemed once certain criteria are met.

Redemption requirements

After a thorough review, I found the prize redemption requirements at Carnival Citi to be fair and reasonable, offering a realistic chance of redeeming prizes. The requirements include:

  • 1x playthrough requirement: This is a notable advantage as it simply means that any winnings from Sweeps Chips are eligible for redemption.
  • Minimum balance: You must accumulate at least 100,000 Sweeps Chips to be eligible for redemption.

Redemption rate and limits

Sweeps Chips can be redeemed at the rate of 1,000 SC for 1 USD, with a minimum redemption amount set at 100,000 SC, which equates to $100. You can redeem up to $10,000 per day and $25,000 per week, which is quite impressive.

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Customer service review of Carnival Citi

Although Carnival Citi was launched in 2023 and may not be as well-known as some established brands in the industry, this sweepstakes casino is equally good, if not better, than many well-known brands.

For example, unlike most sweepstakes casinos that limit support to email or contact forms, Carnival Citi provides a wide range of customer support options including email, live chat, and telephone.

The fact that most sweepstakes casinos do not have live chat or telephone support puts Carnival Citi ahead of many competitors.

I recommend using live chat

I tested the live chat service and found it to be very reliable. Even during peak hours, I was connected with a support agent in less than a minute. The agents I dealt with were not only friendly but also quick to offer helpful responses.

I also noticed the ability to attach files and screenshots, which makes the live chat suitable for more complex issues that might usually require email communication. This ensures that nearly all types of inquiries, no matter how basic or complex, can be effectively handled through live chat.

Something else that stood out to me during my Carnival Citi reviews was that at the end of each live chat session, you are prompted to rate the service quality. This is what I like to see, as it demonstrates Carnival Citi's interest in leveraging customer feedback to improve the user experience.

Customer Service Carnival Citi
Available Languages: English
Telephone: 1-786-772-1915

Is Carnival Citi legit?

Carnival Citi is a legitimate platform that is compliant with US sweepstakes laws, allowing it to operate legally across numerous states. However, it's important to note that there are restrictions in some states.

Residents of Florida, Georgia, Kentucky, Michigan, Missouri, Nebraska, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Utah, and Washington are unable to sign up and participate in sweepstakes gaming on this platform.

Security measures

Carnival Citi is secure. The platform has a valid SSL certificate, ensuring that all sensitive information shared with the site is securely encrypted.

Furthermore, Carnival Citi partners exclusively with trusted payment providers like Visa, MasterCard, and PayPal to support secure transactions.

Game fairness

Carnival Citi social casino also excels in game fairness. The use of random number generators guarantees that game outcomes are entirely random and fair.

Additionally, many of the games on the platform boast high Return to Player (RTP) percentages, providing you with realistic chances of winning on each spin, round, or game.

Based on these findings, Carnival Citi is a trustworthy platform where you can enjoy a fair and secure gaming experience.

Other ways to claim sweeps at Carnival Citi

Achieving the minimum prize redemption of 100,000 Sweeps Chips can seem daunting, especially when you consider that the initial 5,000 SC from the welcome bonus alone is unlikely to be enough unless you hit a jackpot. While jackpots are available daily at Carnival Citi, relying solely on the 5,000 SC to make a prize redemption can be challenging..

The Carnival Citi login bonus

Fortunately, there are many ways to increase your SC balance regularly. One of the simplest ways is through the daily login bonus. This is a Carnival Citi no deposit bonus that rewards you with SC every 24 hours.

Bonus codes and promotions

Beyond the daily login bonus, you can claim additional Sweeps Chips through Carnival Citi promo codes and promotions. These bonuses are featured on the social media channels and sent directly to you via text messages.

By taking advantage of these daily and ongoing opportunities to claim SC, you can steadily work towards the 100,000 SC needed for prize redemption without ever needing to make a purchase.

Unlock exclusive games with VIP access

Purchasing coin bundles isn't required, but many players choose to buy them for the extra bonus of Sweeps Chips. Additionally, if you purchase a bundle priced at $24.99 or more, you'll receive VIP access to Carnival Citi. This exclusive status unlocks additional games, including 3-reel slots, table games, video poker, keno, and arcade games.

Games at Carnival Citi

One of the standout features of Carnival Citi is its unique game selection. Each game is crafted by Carnival Citi's in-house design team, creating a truly one-of-a-kind gaming experience. The selection includes a variety of slot games, video poker, and arcade games.

The slots, in particular, are notable for their massive jackpot prizes, with some offering rewards of up to tens of millions of Sweeps Coins. These include "Guaranteed Pay Before" jackpots, linked jackpots, combination jackpots, and mystery jackpots. The many opportunities to win substantial amounts of virtual currency from a single spin significantly enhance the overall experience.

The only downside is that many VIP games, such as table games, video poker, keno, and arcade games, are only accessible after purchasing a bundle worth $24.99 or more.

It would be preferable if these were available to all players to reduce the pressure to make a purchase. However, overall, the game selection is impressive, and the team's dedication to building their own game library justifies putting some titles behind a paywall.

How Carnival Citi works: Understanding the coin system

Before you sign up and start playing games at Carnival Citi, it's important to understand that it is not a real money casino but a sweepstakes casino. This means you don't use real money but instead use virtual currencies: Gold Coins and Sweeps Chips. Gold Coins are purely for entertainment and cannot be exchanged for prizes.

Sweeps Chips, however, are used in sweepstakes mode, allowing you the opportunity to redeem your winnings for cash prizes. To redeem these prizes, you must meet a 1x playthrough requirement and accumulate at least 100,000 Sweeps Chips. This translates to $100 as the conversion rate is 1,000 Sweeps Chips per USD. These requirements are fair and give you a realistic chance to redeem prizes.

The final Carnival Citi rating for USA players

Overall, Carnival Citi is an excellent sweepstakes casino that I highly recommend. It boasts a diverse selection of unique games and a virtual currency system that allows for gameplay without real money. The best part is that you also have a realistic possibility of redeeming prizes.

The primary drawback is the requirement to purchase at least $24.99 in virtual currency to access VIP games like table games, video poker, keno, and arcade games. However, the investment Carnival Citi has made in developing these exclusive games makes the paywall justifiable.

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Carnival Citi
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Get 10M Coins and Free SC5,000
Welcome Bonus
T&Cs apply, 18+

Carnival Citi review FAQ

❓ Is Carnival Citi legal in the US?

Yes, Carnival Citi is legal in the US as a sweepstakes casino, compliant with US sweepstakes laws. This allows it to operate legally across many states. However, there are restrictions in some states such as Florida, Michigan, New York, and Pennsylvania. You can see the full list of restricted states in my review.

⚙️ How does Carnival Citi work differently from regular online casinos?

Carnival Citi operates as a sweepstakes casino, which is different from traditional online casinos. Instead of using real money, you use virtual currencies like Coins for fun and Sweeps Chips, which can be redeemed for cash prizes. This model allows you to enjoy casino-style games legally in the US without directly playing with real money.

🌟 Is Carnival Citi a scam?

No, Carnival Citi is not a scam. It is legal under US sweepstakes laws, making it a legitimate platform for online gaming. Also, the site uses advanced security measures to protect your data.

👨‍💻 Is customer support at Carnival Citi reliable?

Yes, customer support at Carnival Citi is reliable. Unlike many sweepstakes casinos, Carnival Citi offers multiple support options, including email, live chat, and telephone. I tested these support methods and experienced quick response times.

The final Carnival Citi ratings revealed

Despite being a relatively new sweepstakes casino, Carnival Citi is, without a doubt, better than many well-established competitors. The game library, which is regularly updated with new additions each week, is particularly impressive.

Another highlight is the excellent customer service. With reliable support available through live chat, telephone, and email, any issues are swiftly addressed.

Additionally, the ability to claim free coins in various ways and the opportunity to redeem winnings make Carnival Citi worth exploring. If you haven't experienced it yet, I recommend signing up to discover why the Carnival Citi ratings are so positive.

You'll get a generous welcome bonus of 10 million Coins and 5,000 Sweeps Chips for free, and there are numerous bonuses for returning players.

User Reviews for Carnival Citi

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Social Casino
Carnival Citi Social Casino
Rating follows
  • New games are added weekly
  • Exclusive titles built in-house
  • Play with virtual currencies
Carnival Citi Social Casino Bonus
Get 10M Coins and Free SC5,000
American Express
T&Cs apply, 18+
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